Last updated August 01, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at realmarbleart@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail you return to the following address:
—————————
Attn: Returns RMA# 4218 Showdown Ave Windsor ON N9G 3B2 Canada
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUND
After receiving your return and inspecting the condition of your item, we will process your return exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
EXCEPTIONS
For defective or damaged products, please contact details below to arrange a refund or exchange.
Please Note
- Buyer is responsible for return shipping cost and any loss in value if an item isn’t returned in original condition
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+1-2232608806 realmarbleart@gmail.com